Policies
Check-in and Check-out
Check-in is after 3.00pm and Check-out is before 10.00am. Self check-in after 6.00pm via the key-post next to the door. Code will be forwarded in the welcome pack. Request for early check-in or late check-out should be forwarded to Terry (+34 657 370146) a week before travel and if possible, Terry will confirm. His decision is final
Swimming Pool usage
Swimming with excessive suncream without a shower or leaving articles in the pool have known to cause problems, that may result in pool closure until it has been resolved to the required safety standard. Appropriate swim wear should be worn to avoid causing an issue with the filtration and water quality.
In the winter months, covering the pool at night will assist with the temperature the following day.
The pool cover should not be used as a diving or other playing instrument as damage to the cover or the pole will be expensive.
Extremely important that guest with young children take extreme care and vigilant at all times as no child protection gates to secure the pool.
Damage to the property and other potential costs
In the last ten years, there has been very few occasions when the guest was charged for damage to the furnishing. The general wear and tear is not treated as damage. However, it is important to bear in mind that damage to the pool cover, sun beds, etc can be expensive and may be charged. Also, loss of keys to the villa or safe will be charged. Please do not leave the keys in the door before going out as this will result in having to drill the lock out and cost c. £200.
Welcome Pack
We provide a welcome pack consisting of bottle of water, bottle of red wine, 6 beers, hand soap, 2 toilet rolls, dish cloth, bin liners, salt, pepper and washing up liquid with scrubbers.
Consideration for your neighbours
The Villa is in a quiet residential area with both English and Spanish residents who live and work on the Island and hence, we humbly request that due consideration is given to neighbour’s comforts. This is your home for the period of your stay.
Air Condition and Fans
Air condition is available in the main lounge and the master bedroom. All other rooms are equipped with fans. Please remember that air conditioning will only be effective with doors and windows shut.
Towels and Cushions
Beach towels are provided and hence, the bath towels should not be used at the beach. Cushions are provided to make your stay as comfortable as being at home but please don’t use these as headrest on the sun-loungers by the pool.
Rubbish Bins
The council leaves large bins on the main road for rubbish disposal, a few blocks away from the villa. On departure, it will be appreciated if the rubbish is disposed in the large council bins.
Pets
No Pets allowed
BBQ
If the BBQ has been used during the stay, it should to be cleaned before departure. Uncleaned BBQ will be cleaned by the management company at a charge, which will be deducted from the deposit.
Check-in and Check-out
Check-in is after 3.00pm and Check-out is before 10.00am. Self check-in after 6.00pm via the key-post next to the door. Code will be forwarded in the welcome pack. Request for early check-in or late check-out should be forwarded to Terry (+34 657 370146) a week before travel and if possible, Terry will confirm. His decision is final
Swimming Pool usage
Swimming with excessive suncream without a shower or leaving articles in the pool have known to cause problems, that may result in pool closure until it has been resolved to the required safety standard. Appropriate swim wear should be worn to avoid causing an issue with the filtration and water quality. In the winter months, covering the pool at night will assist with the temperature the following day. The pool cover should not be used as a diving or other playing instrument as damage to the cover or the pole will be expensive. Extremely important that guest with young children take extreme care and vigilant at all times as no child protection gates to secure the pool.
Damage to the property and other potential costs
In the last ten years, there has been very few occasions when the guest was charged for damage to the furnishing. The general wear and tear is not treated as damage. However, it is important to bear in mind that damage to the pool cover, sun beds, etc can be expensive and may be charged. Also, loss of keys to the villa or safe will be charged. Please do not leave the keys in the door before going out as this will result in having to drill the lock out and cost c. £200.
Welcome Pack
We provide a welcome pack consisting of bottle of water, bottle of red wine, 6 beers, hand soap, 2 toilet rolls, dish cloth, bin liners, salt, pepper and washing up liquid with scrubbers.
Consideration for your neighbours
The Villa is in a quiet residential area with both English and Spanish residents who live and work on the Island and hence, we humbly request that due consideration is given to neighbour’s comforts. This is your home for the period of your stay.
Air Condition and Fans
Air condition is available in the main lounge and the master bedroom. All other rooms are equipped with fans. Please remember that air conditioning will only be effective with doors and windows shut.
Towels and Cushions
Beach towels are provided and hence, the bath towels should not be used at the beach. Cushions are provided to make your stay as comfortable as being at home but please don’t use these as headrest on the sun-loungers by the pool.
Rubbish Bins
The council leaves large bins on the main road for rubbish disposal, a few blocks away from the villa. On departure, it will be appreciated if the rubbish is disposed in the large council bins.
Pets
No Pets allowed
BBQ
If the BBQ has been used during the stay, it should to be cleaned before departure. Uncleaned BBQ will be cleaned by the management company at a charge, which will be deducted from the deposit.